Is correcting someone the best way to change their behavior? I say, NO!
“Correction does much, but encouragement does more” – Johann Wolfgang Von Goethe
Have you ever been upset by a teacher, boss, parent, or sibling? How does that affect you?
When being corrected, I feel my mind turning off, and I become extremely defensive. My jaws lock, my hands curl up into fists, and my breathing changes. Sometimes the correction is necessary and can be helpful, but when in this state, I cannot hear or accept anything. I feel judged.
When encouraged, I want to strive for improvement. I feel good about myself and work harder. I find myself smiling both on the inside and the outside, encouraging others, and being more efficient at work.
There are times when correction is essential. For example, if a person’s behavior is hurting them or someone else, confrontation is necessary. However, confrontation has to be done with care.
The following is information on confrontation and encouragement:
How to confront someone
1. Know when the time is right
2. Consider timing
3. Find a neutral location
4. Be specific
5. Don’t be too polite
6. Give the other person the chance to process
7. Don’t keep pushing if things escalate
How to encourage someone:
1. Smile
2. Listen
3. Acknowledge
4. Catch them doing something right and let them know you noticed
5. Share positive thoughts as soon as they occur to you
6. Praise effort and progress, no matter how small
7. Tell them how they have helped
8. Boost morale
Today, encourage someone. It will make the person feel good, as well as you!
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